Protect your home or business with professional back-to-base monitoring from CTC Communications, delivering round-the-clock protection, verified alerts, and rapid response.
Whether you’re at work or on holiday, our trained operators monitor your alarm and CCTV systems 24/7, using IP and 4G/5G cellular signalling to keep your property safe after the NBN switch-over.
🔒 What Is Back-to-Base Monitoring?
Back-to-base monitoring means every alarm or CCTV event is sent directly to a 24/7 monitoring centre, where trained operators verify the incident and dispatch help when needed.
This approach replaces unreliable phone alerts with professional human verification, ensuring that police, fire, or medical services respond only to real emergencies.
Unlike DIY or self-monitored alarms, back-to-base monitoring provides guaranteed oversight—even when you’re asleep or out of mobile range.
🚨 What’s Covered Under 24/7 Monitoring?
CTC Communications’ in house alarm monitoring covers a full range of emergencies:
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🏠 Intrusion & burglary detection via sensors and motion detectors
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🔥 Fire & smoke alerts linked to emergency dispatch
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🚑 Medical & duress alarms for elderly or vulnerable users
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💧 Environmental monitoring for flood, CO, or temperature issues
Each alert type follows a verified workflow to ensure rapid, appropriate response.
🎥 CCTV Monitoring & Video Verification
Professional CCTV monitoring allows our operators to see what’s happening in real time.
Video verification confirms whether motion is genuine or false—filtering out triggers from pets or wind and improving response accuracy.
With AI analytics, the system identifies real intrusions faster and reduces false alarms, protecting your property 24/7.
👉 Learn more about CCTV Installation Sydney and how video verification can strengthen your alarm response.
🤖 Smart Sensors & AI Detection
Our systems use smart sensors for motion, glass break, smoke, and leaks, combined with AI video analytics that identify people, vehicles, or suspicious activity.
This intelligent fusion of sensor data and AI decision-making ensures your on site alarm monitoring team receives only relevant alerts—saving time, cost, and worry.
⚡ Rapid Response & Reliable Signalling
Once a verified event occurs, operators follow pre-set protocols to alert key-holders or emergency services.
Modern IP and cellular signalling guarantee messages reach the monitoring centre even if one path fails—providing continuous protection despite NBN outages or power loss.
Faster verification = faster dispatch = lower losses.
Together with Partisan Protective Services and our in-house alarm monitoring, CTC Communications provides Sydney-wide coverage with rapid-response mobile patrols.
🧠 How Monitoring Works With Smart Home & CCTV Apps
Integrate your monitored alarm with mobile apps like Hik-Connect , DMSS, or RSC+ for complete control:
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View live CCTV feeds
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Arm/disarm remotely
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Receive instant push notifications
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Review short video clips for verified events
These tools give you full visibility while our operators manage real-time response.
💰 Monitoring Packages Available
| Tier | Features | Ideal For |
|---|---|---|
| Basic | 24/7 alarm reception, SMS alerts | Small homes or units |
| Standard | Video verification, app access, dual-path signalling | Most homes |
| Premium | Priority dispatch, guard response, AI analytics | Businesses or high-value homes |
💬 Contact CTC Communications for a tailored quote and site survey to match your needs.
🛠 Integrate With Your Existing System
Already have an alarm or CCTV setup?
We can connect to leading brands including Bosch, Hills Reliance, Hikvision, Dahua, and Ajax.
Our technicians retrofit compatible signalling modules, saving you the cost of a full system replacement.
Explore our range:
🌟 Why Choose CTC Communications
With over 30 years of experience, CTC Communications is one of Sydney’s most trusted security specialists.
We provide:
✅ Sydney-wide professional installation
✅ 24/7 alarm & CCTV monitoring
✅ IP & cellular redundancy
✅ Local support & service
✅ Flexible plans for homes and businesses
📍 Based in Seven Hills, servicing Western Sydney, Campbelltown, and the Hills District.
📞 Get Started Today
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Request a Site Survey – We assess your current setup and compatibility.
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Review a Tailored Proposal – Choose your monitoring package.
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Install & Activate – Our team connects your system for 24/7 protection.
🔒 Ready to protect your home or business?
Request your free quote today from CTC Communications — your trusted Sydney security monitoring partner.
[📞 Request Quote] | [📍 Book Site Survey]
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